Questions and answers

Pliavelle is an iPhone app that builds a home mat Pilates plan around your week, then guides each session with video demonstrations and spoken cues.

Setup asks about your Pilates experience, the time you have, how often you’d like to move, what you have nearby and anything you’d rather avoid. Each answer shapes your plan, and you can change any of them later.

Adults, 18 and over, who want to practise mat Pilates at home, whether you’re starting out or coming back to it. Programmes and sessions run from introductory to intermediate.

Pliavelle is general Pilates practice. It isn’t a pregnancy, postpartum or rehabilitation programme.

Pliavelle is coming soon to the App Store, for iPhone. This site will link to the App Store listing as soon as the app is released.

Pliavelle is made for iPhone and needs iOS 26 or later. That covers iPhone 11, iPhone SE (2nd generation) and newer.

English. Sessions, narration and the AI coach are all in English.

No. The instructor in the videos and the narration voice are generated with AI. The app says so, so nobody mistakes the instructor for a real person demonstrating the sessions.

Pliavelle is mat Pilates, so a mat and room to lie down are enough. During setup you say what you have nearby, and Pliavelle builds sessions from movements that suit your setup.

Short. When you build your own session you choose 10, 15, 20 or 30 minutes, and every fixed session shows its actual length before you start. You can pause, shorten or adjust a session part-way through.

Your plan sets out sessions and rest days across the week. You can move, swap or shorten any of them when your week changes, and Today shows your next session, so there’s less to decide. Reminders are optional, on your session days at a time you choose.

Video demonstrations show the setup, each repetition and the exit. Spoken cues come in an Australian or American voice, and you choose how much they guide you. You can also learn a movement at your own pace before you practise it in a session.

Yes. Download sessions while you’re connected, then practise without Wi-Fi. The app shows how long your offline access lasts; connect to the internet before then to keep it.

If you want it to. Pliavelle can save completed sessions to Apple Health as workouts. It doesn’t read your Health data, and the app works fully without Apple Health.

With a private history of your sessions and the movements you’ve practised, and you can log other movement you’ve done. There are no leaderboards, public body metrics or streak penalties.

You can ask why a session is in your plan, or for a change that fits a busy week. Any change to your plan appears as a preview you confirm first.

The coach is AI. It can’t see you practise or check your technique, it doesn’t diagnose or prescribe treatment, and it’s in English. It has usage limits, shown before you start a membership.

The coach is optional. Before your first message, Pliavelle asks for your consent to send your messages, the plan and session details the coach needs, and any coach memory you’ve confirmed to OpenAI, which writes the replies. Comfort notes, the positions you avoid and Apple Health data are never sent.

You can withdraw consent at any time in Privacy and AI settings. Requests to OpenAI stop straight away, and the plan controls that don’t use AI keep working. The Privacy Policy has the detail.

What it needs to build your plan, run your sessions and manage your membership. Comfort notes, the AI coach, usage analytics and crash reports are optional, and each stays off until you choose it.

Pliavelle has no ads, doesn’t track you across other companies’ apps or websites, and doesn’t sell your information. Read the Privacy Policy, and if you live in the United States, the Consumer Health Data Privacy Policy.

In the app, open Settings, then Delete account and data. You don’t need a membership or to contact us. Your data is removed from our active systems within 7 days, and from backup copies within a further 8 days.

Deleting your account doesn’t cancel your Apple membership. Cancel that in your Apple Account settings.

Yes. Request an export in Privacy and AI settings. You may be asked to sign in again first, and you don’t need a membership. The export is available to download for 7 days.

No. Pliavelle is general Pilates practice and doesn’t diagnose or treat any condition. If you have a health concern, talk to a health professional before you start. If something hurts during a session, stop: you can pause or end it straight away.

Yes. Pliavelle needs a membership, billed monthly or annually through your Apple Account. The App Store shows the price for your country or region before you buy, and Apple handles payment, so we never see your card details.

Family Sharing isn’t available for Pliavelle memberships.

In your Apple Account settings, or from Manage subscription in the app. Your membership renews automatically unless you cancel at least 24 hours before the end of the current period.

Refund requests go to Apple at reportaproblem.apple.com. This doesn’t affect your rights under the Australian Consumer Law or the consumer laws where you live.

Sign in with the same account you used before, then restore your membership in the app.

In the app, open Settings, then Help and about, and use the contact form. You choose which diagnostic details to attach, if any. Or email pliavelle@kovus.dev.

Support is handled by Josh at Kovus in Perth, Western Australia (AWST, UTC+8).

Report it from Help and about, or from the screen you see after a session. Pliavelle asks before sending it, and the report includes which version of the content you saw. Coach conversations are reported the same way.

Josh Waller, trading as Kovus, in Perth, Western Australia.